Manager, Analytics & Insights
3:40 PM Case Study At Sunsuper: Data Led Decision Making and Mindset Change in People to Cultivate a Data Led Approach
Sunsuper continues to invest heavily in technology, process and people to better utilize data. Over the past 24 months they have focused on data management, data governance, data led decision making and building a data led culture. The Analytics & Insights team which includes Business Intelligence, Reporting, Analytics and Research functions, have been on a journey to help the rest of the business, from frontline staff to senior leaders, have better access to quality and timely data, better understand the value and use cases of data and adopt a data led mindset to decision-making. In this session, Trevin discusses building capability and changing the mindsets of your people and business stakeholders to better understand the value of data and make data driven decisions. This session will help you build a culture of data led people that recognize the value of data, make data driven decisions and understand how they can use data in their day-to-day role to support service design and delivery.
- Cultivating a mindset that recognizes that value of data and data driven decision making
- Creating cultural change in a traditional department by enhancing communication and education to your teams
- Improving data quality and data driven service design through empowering employees and increasing data literacy